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Shipping & Returns

SHIPPING

Ground Shipping via USPS Priority Mail is $4.99 on all orders. 

Expedited Shipping, included Overnight Air, do NOT qualify for FREE delivery.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Returns Policy

Customer satisfaction is our primary goal. If you are not completely satisfied with an item you purchased, you may return it and we will refund your purchase if it is eligible.

OnlineCoolGifts is happy to replace a gift within 30 days after purchase with another selection, issue a gift certificate or refund the credit card (excluding shipping and handling) used for its original purchase. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Please note: Custom made, monogrammed and personalized products may not be returned unless they are damaged.

Repack the gift in its original packaging, if possible, with the original packing slip and mail to:

OnlineCoolGifts.com
207 Norfolk Ave
Norfolk, NE 68701

  • Do not send items back to the address on the box received.
  • Returned item needs to be unused and undamaged.
  • Gift returns will be refunded in the form of a gift card.
 

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